Events sent to Homey Connect are not always reaching Homey

Incident Report for Homey

Resolved

This incident has been resolved.

Posted Nov 29, 2021 - 17:45 CET

Monitoring

The issue has been fixed and we're monitoring the service closely.

Posted Nov 29, 2021 - 17:14 CET

Investigating

We are seeing that Presence, Siri Shortcuts and Mobile App Widgets events may not always be received successfully.

We are currently investigating this issue.

Posted Nov 29, 2021 - 16:32 CET

This incident affected: API (Homey Connect).