Timeouts on Zigbee devices for Homey Cloud

Incident Report for Homey

Resolved

This incident has been resolved.

Posted Apr 22, 2026 - 22:42 CEST

The issue has been identified and a fix is being implemented.

Posted Apr 22, 2026 - 21:50 CEST

We are currently investigating this issue.

Posted Apr 22, 2026 - 20:14 CEST

This incident affected: Homey Cloud (Frankfurt, Stockholm, N. California, Singapore, London, Ohio).